Consent & Privacy Notice

Last Updated: October 26, 2023

1. Introduction

Welcome to SyntropyHealth. We are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our application. By using SyntropyHealth, you consent to the data practices described in this notice.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

  • Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat and journal entries.
  • Health and Wellness Data: Information you provide in your journal entries, including your mood, feelings, and other health-related notes. This information is sensitive, and we treat it with the highest level of care.
  • Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account.
  • Generate a personal profile about you to make future visits to the Application more personalized.
  • Provide you with AI-driven health suggestions and recommendations.
  • Monitor and analyze usage and trends to improve your experience with the Application.
  • Notify you of updates to the Application.

4. Amazon Store Integration

Our service may provide recommendations for health and wellness products available on Amazon. If you choose to click on a product recommendation, you will be redirected to the Amazon website. Please be aware of the following:

  • We may use affiliate links, which means we may earn a commission if you make a purchase through our links, at no extra cost to you.
  • When you are redirected to Amazon, you will be subject to Amazon's privacy policy and terms of service. We do not control and are not responsible for the privacy practices of Amazon.
  • We do not share your personal journal entries or direct personal identifiers with Amazon. The recommendations are generated internally by our AI based on your inputs, and the link simply directs you to a product page.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal data. You can manage your journal entries directly within the application. For any other requests, please contact us.

7. Important Disclaimers (FAQ)

Q: Is this medical advice?

A: No. We provide general health information and recommendations based on publicly available research. Always consult healthcare professionals for medical decisions.

Q: How do you protect my data?

A: We use industry-standard encryption and never sell your personal information. See our full Privacy Policy for details.

Q: Are you HIPAA compliant?

A: We follow strict privacy standards but are not a HIPAA-covered entity as we don't provide medical services.

8. Changes to This Privacy Policy

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. You are advised to review this Privacy Notice periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Notice, please contact us at: [email protected]